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Job Description

JD - Administrative Mg - 10-22: Careers

Role Purpose

The Administrative Manager is to manage and organize schedules, payroll and personnel databases. They create reports to offer to other clerical roles. She also set policies and procedures to ensure that staff members are well trained and confident in their abilities. function in the business. 

Reports to: Finance Director

Key Responsibilities

  • Overseeing general office operation.

  • Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.

  • Coordinating appointments and meetings and managing staff calendars and schedules.

  • Supervising, mentoring, training, and coaching staff and delegating assignments to ensure maximum productivity.

  • Coordinating domestic and international travel, including flight, hotel, and car rental reservations.

  • Purchasing office supplies and equipment and maintaining proper stock levels.

  • Producing reports, composing correspondence, and drafting new contracts.

  • Creating presentations and other management-level reports.

  • Work closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures

  • Promote equality and diversity as part of the culture of the organization

  • Liaise with a range of people involved in policy areas such as staff performance and health and safety

  • Recruit staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and

  • Develop and implement policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management

  • Prepare staff handbooks

  • Advise on pay and other remuneration issues, including promotion and benefits

  • Undertake regular salary reviews

  • Manage redundancy programs

  • Administer payroll and maintain employee records

  • Interpret and advise on employment law

  • Deal with grievances and implement disciplinary procedures

  • Develop HR planning strategies, which consider immediate and long-term staff requirements

  • Plan and sometimes deliver training, including new staff inductions

  • Analyze training needs in conjunction with departmental managers.

Qualifications and Competencies

  • A bachelor's degree from a recognized institution.

  • 5 years prior experience in office administration. HR experience will be advantageous. 

  • Behavior skills: Excellent presentation and communication skills, planning and organization, change and innovation management, communication and influence.

  • Technical Skills: Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

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